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Support

Need help with Convert Cat? Email us.

Contact Us

Tell us your device, your iOS version and what happened. Please don't send documents or photos unless we ask for them.

Restore a Purchase

Convert Cat Pro is a one-time purchase tied to your Apple Account. To get it back on a new or reset device:

  1. Sign in to the App Store with the Apple Account that bought Pro.
  2. Open Convert Cat and open the Pro screen.
  3. Tap Restore purchase.

If it says "No purchase found for this Apple Account.", check which account you're signed in with. Refunds are handled by Apple at reportaproblem.apple.com.

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